Canada’s #1 source for silicone wristbands since 2005

FREQUENTLY ASKED QUESTIONS

HOW CAN I CONTACT YOU?

Phone: 647-899-9979
Email: info@siliconeband.ca
Mail: 22 Castle Hill Drive, Toronto, ON M1T 2Y3

PARLEZ-VOUS français?

Oui, mais veuillez pardonner notre grammaire!

IS A DEPOSIT REQUIRED? WHEN DO I HAVE TO PAY?

No. Full payment is due upon delivery or shortly thereafter.

HOW CAN I PAY?

By Visa, Mastercard, email transfer, PayPal or cheque.

WHAT OTHER COSTS ARE INVOLVED?

We maintain an all-inclusive pricing policy with no hidden charges. This includes setup, molds, shipping and duties. Some design choices can increase your cost.

WHAT IS THE TURNAROUND TIME?

Typically 2-3 weeks, but sometimes quicker. Please contact us to discuss a specific deadline.

HOW WILL MY WRISTBANDS BE DELIVERED?

By FedEx. Please ignore shipment paperwork – we will send your invoice and any other relevant communication by email.

CAN I ORDER LESS THAN 250?

Generally not.

are your wristbands good quality?

Yes – our wristbands are made of the highest quality silicone. Also, for best results our bands are manufactured using actual molds, not a laser engraving process.

are your wristbands 100% silicone?

Yes – they do not contain latex or any other materials.

WILL THE PRINTING WEAR OFF?

Durable, flexible ink is used in the printing process, but if subject to extreme or continuous friction it will eventually wear off.

CAN I ORDER MULTIPLE COLORS?

Yes – there is no extra charge for color splitting.

CAN I ORDER MULTIPLE SIZES AND/OR PHRASES?

Yes – each additional size and/or phrase is an extra $25. 

WHICH SIZE SHOULD I ORDER?

Our three standard sizes are 7, 7.5, and 8 inches in circumference. Standard width is 1/2 inch. In our experience, 7 tends to work well for most kids, 7.5 for most teens and women, and 8 for some women and most men. This is an approximation only – size selection is ultimately your choice. For a more personal assessment, request a free sample or trim a rubber band to the desired circumference and do your own testing. If you have a wide age range and prefer the simplicity of a single size, 7.5 tends to be the most versatile – although there is truly no “one size fits all”. Custom sizes are also available.

HOW MANY CHARACTERS WILL FIT ON MY WRISTBAND?

It depends on the size and type of font. Text can always be made to fit, but from an aesthetic standpoint sometimes less is more. Character count does not affect cost.

CAN I PUT A LOGO ON MY WRISTBAND?

Yes – there is no extra charge for logos. Please contact us to discuss your specific artwork.

CAN I PUT TEXT ON THE INSIDE OF MY WRISTBAND?

Yes – we can emboss (raised) text on the inside. This location is less visible and ideal for a secondary message such as a phone number or website. Inside embossing is an extra $25.

DO GLOW IN THE DARK WRISTBANDS HAVE TO BE GREEN?

No – but it tends to work best. Any light color like white, pink, yellow, or baby blue can be made to glow, but the glow itself is always neon green. The lighter the color, the better the glow. To ensure the brightest glow, expose the bands to a light source before use.

HOW WILL MY WRISTBANDS BE PACKAGED?

We generally package in bags of 25. Blank individual bags are $0.05 extra. Printed bags or bags with printed cards are available at additional cost – please contact us to discuss.

CAN I GET A FREE SAMPLE?

Yes – please send us your address.

I’M A DISTRIBUTOR. CAN WE WORK TOGETHER?

Yes – please contact us to discuss.

who is siliconeband.ca?

siliconeband.ca is an initiative of Wayworks Inc, a Toronto-based promotional products company founded in 2005. We have thousands of happy customers all over Canada and can act as your supplier for any product imaginable. Please contact us anytime to discuss!

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